Order information

Retrieving order history

After swapping a ticket, the ​OpenTicket system augments the original order with additional TicketSwap information.

• swap_description: concatenation of the ticket name, first name, last name and email.
• swap_name: concatenation of the ticket name, product name and ticket description.

This information is not listed by default when getting order information; it needs to be requested explicitly. For this, the following information is required.

• guid: the GUID of the order that contains the to-be-swapped ticket.

Use the GUID to create a POST request to https://api.openticket.tech/ticketswap/order/:GUID. The following code block shows some examples of such a request.

PHP

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer $accessToken"
  ],
  CURLOPT_URL => "https://api.openticket.tech/ticketswap/order/$GUID"
]);

$response = curl_exec($curl);
curl_close($curl);

echo $response;

GO

req, _ := http.NewRequest("PUT", "https://api.openticket.tech/ticketswap/order/" + GUID, bytes.NewBuffer(body))

req.Header.Add("Authorization", "Bearer " + accessToken)

resp, _ := http.DefaultClient.Do(req)

respBody, _ := io.ReadAll(resp.Body)
fmt.Println(string(respBody))

Node

const options = {
  "method": "GET",
  "headers": {
    "Authorization": `Bearer ${accessToken}`
  }
};

fetch(`https://api.openticket.tech/ticketswap/order/${GUID}`, options)
  .then(response => response.json())
  .then(response => console.log(response))

Shell

curl -X GET \
  -H "Authorization: Bearer $accessToken" \
"https://api.openticket.tech/ticketswap/order/$GUID"

This request results in the following response

{
  "guid": "56f5e720-611c-11ee-8dc2-455b4c4323d2",
  "purchase_channel": "shop",
  "shop_id": "7d2bb3a8-739b-41c8-afe0-80b66f70943a",
  "email": "john.appleseed@example.com",
  "pdf_location": "xtkz2ovnhp97aar3v7y6vct6ix2qud9guo4q66noadh624esodx46nd73x5kd2brcroxmcjdw4zsjhyxuxrsaxo5mwqidhdi93265zth4jdbdw6gm3vodehnn4xxxfo7",
  "status": "paid",
  "firstName": "John",
  "lastName": "Appleseed",
  "locale": "nl_NL",
  "tickets": [
    {
      "ticket_number": "THYWNZYQC7RT3B1",
      "swap_name": "Gold circle (John Appleseed, john.appleseed@example.com)",
      "swap_description": "Gold circle\n- Front row seats in the Hertog Jan Zaal"
    }
  ]
}